Privacy Policy

Last updated: May 29, 2026

ZEN Home Finds operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.

ZEN Home Finds is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase or otherwise communicate with us through our store.

Personal information we collect or process

Depending on how you interact with our store, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number and email address.
• Payment and transaction information, including payment confirmation, transaction details, form of payment and items purchased.
• Account information, if you create an account, including username, preferences and settings.
• Order and shopping information, including items you view, add to cart, purchase, return, exchange or cancel.
• Communications with us, including information you provide when contacting customer support.
• Device and usage information, including browser, network connection, IP address, device identifiers and how you interact with our store.

How we collect personal information

We may collect personal information from the following sources:

• Directly from you, including when you place an order, create an account, use our store or contact us.
• Automatically through the store, including through cookies and similar technologies.
• From Shopify and service providers, including providers that help us operate the store, process payments, fulfill orders and provide customer support.
• From partners or third parties, where permitted by applicable law.

How we use your personal information

We use personal information for the following purposes:

• To provide, tailor and improve our services, including processing payments, fulfilling orders, arranging shipping, managing support requests and improving the shopping experience.
• To communicate with you, including responding to inquiries and sending order-related messages.
• For marketing and advertising, where permitted, including promotional communications and online advertising.
• For security and fraud prevention, including detecting, investigating or preventing fraudulent, unsafe or illegal activity.
• For legal reasons, including complying with applicable law, responding to valid legal process and enforcing our terms and policies.

How we disclose personal information

We may disclose personal information to third parties for legitimate business purposes, including:

• Shopify, which hosts and powers our store.
• Payment processors and financial service providers.
• Shipping, fulfillment and logistics providers.
• Customer support, analytics, cloud storage, IT and marketing service providers.
• Business or marketing partners, where permitted by applicable law.
• Authorities, courts or other parties where required by law or necessary to protect our rights.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the store in order to provide and improve the Services.

Information you submit to the store may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses personal information, you can visit Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Cookies and similar technologies

Our store may use cookies and similar technologies to operate the website, remember preferences, understand store usage, improve the shopping experience and support advertising or analytics where permitted.

Third-party websites and links

Our store may include links to websites or online platforms operated by third parties. We are not responsible for the privacy, security, accuracy or content of third-party websites.

Children’s data

Our Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and retention

No security measure is perfect or impenetrable, and we cannot guarantee perfect security.

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements or policies.

Your rights and choices

Depending on where you live, you may have rights in relation to your personal information, including the right to access, delete, correct or receive a copy of personal information we hold about you.

You may also have rights related to marketing communications or targeted advertising.

You may exercise applicable rights by contacting us through the Contact page on this store or by using tools made available through Shopify where applicable.

Marketing communications

If we send promotional emails, you may opt out at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send non-promotional emails, such as order confirmations or customer support messages.

Complaints

If you have a complaint about how we process personal information, please contact us through the Contact page on this store.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International transfers

We may transfer, store and process personal information outside the country where you live.

Where required, we rely on recognized transfer mechanisms or other safeguards under applicable law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

We will post the revised Privacy Policy on this website and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us through the Contact page on this store.